Concierge Plus Introduces +Payments: Every Resident Payment, Online or Paper, in One Place

Communities collect dues, rent, amenity fees and status certificates online, with next-business-day settlement into each corporation’s own bank account.

TORONTO, ONTARIO, CANADA, November 4, 2026 /EINPresswire.com/ — Concierge Plus, the property management platform behind Plus+, introduced +Payments, its online payments product for HOAs, condominium corporations, co-ops, and multifamily communities across North America. Residents pay common element fees, HOA dues, rent, amenity fees, and online store purchases by card or bank transfer from the web portal or the +Resident mobile app. Funds settle into the community’s bank account the next business day.
Most communities still collect money through two separate worlds: online payments in one system, paper checks in another, and a manager reconciling the two by hand.

+Payments puts both in one transaction history. Checks are processed and tracked alongside card and bank payments, with lockbox support, so the month-end reconciliation happens once instead of twice.

What +Payments does
• Card and bank payments. Residents pay by credit card, debit card or ACH/EFT bank transfer, and can save payment methods for next time.
• AutoPay residents set up themselves. Residents choose their payment day and pick full balance or a fixed monthly amount. Full-balance AutoPay skips a cycle when the balance is zero and supports a not-to-exceed cap, so it never overcharges.
• Reminders that only go to people who owe. Configurable reminder emails go out before charges come due. Outstanding-balance reminders go only to residents above a threshold the manager sets.
• Live balances from the accounting system: With a Concierge Plus accounting integration, residents see their real balance and transaction history, and payments flow back for reconciliation. The ledger stays the source of truth.
• One platform, separate bank accounts: Each building maps to its own merchant account, so a management company runs every client’s payments through one platform without commingling funds.
• The community decides on fees: For each merchant account, the community chooses whether processing fees are passed to residents as a convenience fee or absorbed.
• Controls for managers: Full transaction history, settlement batch reporting, exportable transaction reports with configurable accounting fields, in-platform voids and refunds, and the option to block a unit from paying online, for example during a legal dispute.
Security

Card numbers never touch Concierge Plus servers. They are tokenized and processed by PCI-DSS-compliant payment providers. Bank account details for ACH/EFT payments are encrypted at rest. Only the resident can change their own AutoPay enrollment, and a resident’s payment information is never shared with neighbors, the board or third parties.

“Property managers told us the hardest part of payments isn’t the residents who pay online. It’s the ones who don’t, and the hours spent stitching paper and online payments back together,” said Tyler Babcock, Director of Payment Operations at Concierge Plus. “+Payments brings every payment into one record and puts the money in the corporation’s account the next business day. That’s time back for the manager and fewer questions from the board.”

Availability
+Payments is available now to Concierge Plus communities in the United States and Canada. Communities can see the full payment flow, from resident checkout to reconciliation, in a demo at ding.conciergeplus.com/book-a-demo.

About Concierge Plus
Concierge Plus is an AI-enabled property management platform for HOAs, condominiums, co-ops, and multifamily communities across North America. Its Plus+ platform connects property managers, board members, and residents in one place, covering communication, amenity bookings, service requests, package tracking, online payments, and front desk operations across 28 modules. Concierge Plus integrates with accounting systems including Vantaca, Yardi, MDS, ShiftSuite and CINC, so resident data and balances stay in sync with the books. Designed to make your life easier. Learn more at conciergeplus.com.

Ana Coronel
Concierge Plus
+1 888-979-1717
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